Capability-Building Opportunities
Training opportunities to educate, inspire and empower tourism operators to deliver exceptional products and experiences for visitors, build sustainable and resilient businesses, and help grow the visitor economy.
DNCW works with a range of state, regional and local government and industry agencies to promote and facilitate learning opportunities designed specifically for the needs of Central West operators, including workshops, masterclasses, conferences, forums, webinars, mentoring and more.
Please see below for current training opportunities.
Current Training Opportunities
Australian Tourism Data Warehouse (ATDW)
The ATDW is the national platform for digital tourism information on Australia.
By having your listing information sent to ATDW, your information will also appear on over 50 websites including australia.com and destinationnsw.com.au!
Follow our step-by-step guide to get started today.
Step 1: Getting started with ATDW [Webinar]
Watch our ATDW Intro WebinarThe ATDW is the national platform for digital tourism information on Australia. By having your listing information sent to ATDW, your information will also appear on over 50 websites including australia.com and destinationnsw.com.au!
Before you start, learn more about the ATDW platform and how it can benefit your business by watching our webinar. It provides a practical guide on how to list your business (product, experience, event) on the ATDW platform, and tips on how to improve or optimise your listing to stand out from the crowd.
Step 2: Register your profile with ATDW
You can get started today by registering or updating an ATDW listing here.
You can check out the relevant resources for your business below to help guide you through the setup process.
• Event
• Hire
• Tour
We also recommend you read the ATDW Operator Profile Guidelines to check your eligibility, and the ATDW Online Operator Guidelines to help you through the setup process.
Step 3: Create your listings [Webinar]
Now you're ready to start creating your listings! To help build out your profile and begin optimising your content, we have two webinars designed to get you started based on your needs.
#1 - Webinar for Tourism Operators: ensures tourism operators have the knowledge and skills to create and manage their profiles, plus 5 steps to enhance visibility using the ATDW platform.
#2 - Webinar for Regional Tourism Organisations & Visitor Information Centres: designed for staff to learn the skills required to manage their profiles and assist tourism operators with the ATDW platform.
Step 4: Tips to optimise your listings
We've put together an ATDW Quick Links and Support Guide that contains a list of key tips to help you moving forward, as well as helpful links!
Download the ATDW Quick Links and Support Guide here.
Want to push your profile even further? Check out our 10 Top Tips to boost your profile's visibility and make your listings work harder.
Download our 10 Top Tips Guide here.
Looking to attract more customers? Adding a deal or special offer to your Tourism Business Profile is a powerful way to boost your online visibility and your bookings. Whether it’s a discount, a special package, or a money-can’t-buy offer, your deals will help you get the attention of customers seeking extra value.
Need to delete your profile on ATDW? Circumstances change and you may need to remove your profile for various reasons. Your profile can be deleted at any time within the platform.
ATDW Support
The ATDW Support Hub is available around the clock, with over 300 articles to help answer your questions and manage your listings.
One-on-one Optimisation Session:
Book a free one-on-one Optimisation session with the ATDW Success Team to unlock the full potential of your ATDW profile. They will provide recommendations, tailored to your business, helping you gain maximum visibility and engagement for your product profile across ATDW's distribution network.
Accommodation Revenue & Yield Management Webinar
The Accommodation Revenue & Yield Management Webinar is designed to enhance business competitiveness, strengthen resilience and the long-term sustainability of accommodation businesses.
Subjects covered include:
- Understanding the Guest's Pathway to Booking
- Advanced Market Segmentation & Distribution Strategies
- Revenue Strategy and Profit Optimisation
- Forecasting, Inventory Management, and Performance Monitoring
Navigating the Insurance Landscape Webinar
As a tourism operator, it's important to protect your business against unforeseen events such as property damage, accidents and injury, and legal claims.
Join Sparrowly Group and Affinity Insurance Brokers for this webinar that will help you navigate the minefield of insurance for your business.
Topics covered in this webinar include:
▪️ Common covers for tourism businesses
▪️ Insurance Led Approach - consideration of price, availability & coverage
▪️ What are the risk and issues?
▪️ How to work on the risk issues
▪️ How to find the right broker
